Topaz3 (Maxon) Warranty Statement - Business and Industrial Radio Products

Topaz3's Quality Assurance Program

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Warranty Statement – Business and Industrial Radio Products

Topaz3 warrants each new radio product manufactured by Maxon and Legacy to be free from defects in material or workmanship under normal use and service for the period listed below. The warranty period begins on the date of purchase from an Authorized Radio Communications Sales and Service Outlet. This warranty is offered to the initial end user and is not assignable or transferable. Topaz3 is not responsible for any ancillary equipment which is attached to or used in conjunction with Maxon and Legacy products.

Topaz3 offers to the initial end user, a two (2) year limited warranty on all Business and Industrial radio products. Accessories carry a one (1) year limited warranty.

If the product fails to function under normal use because of manufacturing defect(s) or workmanship during this period, it should be returned to the Authorized Radio Communications Sales and Service Outlet from which it was purchased. The Authorized Communications Sales and Service Outlet will return the product for repair to Topaz3 or its Authorized Repair Depot. Product returned to Topaz3 must be shipped freight prepaid and be accompanied by a Return Merchandise Authorization number (RMA), obtained prior to shipment from the Topaz3 Customer Service Department, call 1-800-821-7848, Ext. 499. The user is responsible for the payment of any charges or expenses incurred for the removal of the defective product from the vehicle or other site of its use and for the reinstallation of the product.

Topaz3 shall have no obligation to make repairs or to cause replacement required which results from normal wear and tear or is necessitated in whole or in part by catastrophe, fault, or negligence of the user, improper or unauthorized alterations or repairs to the Product, incorrect wiring, use of the Product in a manner for which it was not designed, or by causes external to the Product. This warranty is void if the serial number is altered, defaced or removed.

The sole obligation of Topaz3 hereunder shall be to replace or repair the Product covered in this Warranty. Replacement, at Topaz3’s option, may include a similar or higher-featured product. Repair may include the replacement of parts or boards with functionality equivalent reconditioned or new parts or boards. Replaced parts, accessories, batteries, or boards are warranted for the balance of the original time period. All replaced parts, accessories, batteries or boards become the property of Topaz3.

THE EXPRESS WARRANTIES CONTAINED HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

FOR ANY PRODUCT WHICH DOES NOT COMPLY WITH THE WARRANTY SPECIFIED, THE SOLE REMEDY WILL BE REPLACEMENT OR REPAIR. IN NO EVENT WILL TOPAZ3 BE LIABLE TO THE BUYER OR ITS CUSTOMERS FOR ANY DAMAGES, INCLUDING ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR THE LOSS OF PROFIT, REVENUE OR DATA ARISING OUT OF THE USE OF OR FOR THE INABILITY TO USE THIS PRODUCT.

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